Skip to content
Before You Call Back

Area code 728

Area code 728 serves Florida, including West Palm Beach, Delray Beach and Boca Raton (Eastern time). It has been in service since March 10, 2023 and shares its area with 561.

Numbers starting with 728 drew 135 reports to the FTC from Aug 14, 2026 to Nov 11, 2026 and 67 complaints to the FCC since November 2023. The number on your screen can be faked, so a 728 number proves nothing about where a call came from.

Location
FloridaMiami-Fort Lauderdale-Pompano-West Palm Beach, FL Metropolitan Statistical Area
Time zone
Eastern
In service since
March 10, 2023Created from 561
Overlay
Same area as 561
Local calls
Dial 10 digitsArea code needed, even next door
Exchanges in use
72 of 792held by 15 carriers
Projected to run out
3Q 2055NANPA forecast 2026.2

Complaints about 728 numbers

Reports where the number on the consumer's caller ID (or, for the FCC, the number the caller asked them to call back) starts with 728. These are counts of what people reported; the agencies do not verify them.

FTC reports, Aug 14, 2026 to Nov 11, 2026

135

FCC complaints since November 2023

67

Different 728 numbers reported

187

FCC complaints naming a 728 number, by month

November 2023 to October 2026. Source: FCC Consumer Complaints Data.

Show as a table
MonthComplaints
November 20230
December 20230
January 20240
February 20241
March 20240
April 20240
May 20241
June 20240
July 20240
August 20241
September 20240
October 202414
November 20240
December 20241
January 20254
February 20252
March 20252
April 20253
May 20253
June 20250
July 20255
August 20253
September 20252
October 20250
November 20250
December 20252
January 20261
February 20263
March 20263
April 20261
May 20261
June 20261
July 20261
August 20262
September 20263
October 20266

What people said 728 calls were about

Subjects picked in FTC reports, August 14, 2026 to November 11, 2026. 71 of 135 reports were robocalls.

Show as a table
SubjectReports
Other63
Dropped call or no message16
Calls pretending to be government, businesses, or family and friends10
Lotteries, prizes, and sweepstakes10
Medical and prescriptions7
Reducing your debt (credit cards, mortgage, student loans)7

Places served by 728

NANPA lists 6 rate centers for 728. A rate center is the town or district a block of numbers is tied to for billing; sorted here by how many exchanges each holds.
  • West Palm Beach25
  • Delray Beach17
  • Boca Raton15
  • Boynton Beach6
  • Jupiter5
  • Belle Glade4

Phone companies holding 728 exchanges

Each exchange (the three digits after the area code) is assigned to one carrier. 97% of these exchanges are pooled: their numbers are handed out in blocks of 1,000 to other carriers, so the holder below is not always the company serving a given number.

Exchanges held, top 8 of 15 carriers

NANPA central office code assignments, file of November 11, 2026.

Show as a table
Carrier (legal name)Exchanges
Onvoy, LLC - FL17
Cellco Partnership dba Verizon Wireless - FL13
New Cingular Wireless PCS, LLC - GA10
Omnipoint Miami E License, LLC8
Wide Voice, LLC - FL8
Bandwidth.com CLEC, LLC - FL3
Livewire Telecom, LLC3
Onvoy Spectrum, LLC2

When today's 728 exchanges were assigned

Exchanges still assigned, by year of assignment. Exchanges returned since are not counted.

Show as a table
YearExchanges
202310
202434
202514
202614

Check a 728 number

A check shows the carrier and rate center of the number's exchange and every FTC and FCC report about that exact number. Why the number on screen can be fake.

Other area codes in Florida

NANPA area code database and central office code file of November 11, 2026; FCC complaints November 1, 2023 to November 11, 2026; FTC reports August 14, 2026 to November 11, 2026. How the data is used.

Official sources (7)Show